Below are the booking conditions for Cradle Mountain Highlanders Cottages.
Cabin Accommodation Booking & Confirmation
Check out real time availability and book online via our secure booking system. This is the quickest way of securing your booking. Alternatively, you can contact us with your preferred cabin and dates using an enquiry form.
When you make a booking with Cradle Mountain Highlanders, you will be required to secure the booking with your credit card. Your card will be charged 7 days before your arrival.
Accommodation Terms and Conditions
Full payment for your booking will be charged to your credit card 7 days before your check-in date. A receipt and re-confirmation of your booking will be emailed to you once payment has been taken
The accommodation component of this payment is not refundable if you subsequently cancel or seek to change the dates of your booking. However, additional charges (breakfast baskets, extra guests) may be refunded.
You can cancel or request changes to the dates of your booking without penalty provided this is done by email at least 7 days before your check-in date.
If you cancel your booking before payment is taken (more than 7 days before your check-in date) you will not be charged. Cancellations must be notified by email.
Non-arrivals will not be refunded and will forfeit any remaining accommodation.
We recommend guests purchase travel insurance to cover the cost of cancellations for personal reasons or due to events beyond their control.
An additional cleaning fee of up to $100.00 may be charged where cottages are left in an excessively dirty state, or where guests choose not to wash and dry used dishes prior to departure.
Payment by direct deposit is acceptable, provided such payment is received 7 days or more before your check-in date. Please contact us for bank account details. Upon receipt of payment we will send you written confirmation of your booking.
Cheques and money orders should be made out to Cradle Mountain Highlanders and posted to:
Cradle Mountain Highlanders
3876 Cradle Mountain Rd
Cradle Mountain TAS 7306.