Booking Conditions

Below are the booking conditions for Cradle Mountain Highlanders Cottages.

Cabin Accommodation Booking & Confirmation

Check out real time availability and book online via our secure booking system. This is the quickest way of securing your booking. Alternatively, you can contact us with your preferred cabin and dates using an enquiry form.

When you make a booking with Cradle Mountain Highlanders, you will be required to secure the booking with a 50% deposit at the time of booking with the balance payable on arrival.

Accommodation Terms and Conditions

A 50% deposit is required upon booking.

Balance is payable upon arrival.

Deposits can be paid by credit card, cheque, money order, or direct deposit.

All cancellation requests must be in writing.

Deposits will be refunded (less $35 administration fee) if 7 days notice of cancellation is given (with the exception of the Christmas and Easter holiday periods, for which 30 days notice is required).

Cancellations within 7 days of arrival (or 30 days for Christmas or Easter holidays) will forfeit their deposit.

Non-arrivals will forfeit their deposit and any remaining nights may be re-sold.

Requests for changes to dates booked will be treated as a request to cancel the original booking and make a fresh booking.

We suggest guests purchase travel insurance to cover cancellations due to unforeseen circumstances.

An additional cleaning fee of up to $50.00 may be charged where cottages are left in an excessively dirty state, or where guests choose not to wash and dry used dishes prior to departure.

Deposits can be paid by credit card, cheque, money order, or direct deposit.

If paying by credit card, you can call, fax or email the number to us, or you can book and pay via our secure online reservations system.

Cheques and money orders should be made out to Cradle Mountain Highlanders and posted to:
Cradle Mountain Highlanders
3876 Cradle Mountain Rd
Cradle Mountain TAS 7306.

For direct deposits, please contact us for bank account details.

Once your deposit has been received, we will send you written confirmation of your booking.

paying your deposit